Legal
Privacy Policy
Last updated: May 21, 2026
This Privacy Policy explains how Alora ("Alora," "we," "us," or "our") collects, uses, and protects your personal information when you visit alora10.com (the "Site") or make a purchase from us. By using the Site, you agree to the practices described here.
Information we collect
- Information you provide: your name, email address, shipping address, and order details when you join our list or place an order.
- Payment information: card payments are processed by our payment processor, Stripe. We do not receive or store your full card number — Stripe handles it directly under its own security standards.
- Automatically collected: basic, privacy-respecting usage analytics (page views and referrers). We do not use third-party advertising trackers.
How we use your information
- To process and fulfill your orders and send order confirmations and shipping updates.
- To notify you when a product you asked about becomes available, and — only if you opt in — about new drops.
- To respond to your questions and provide customer support.
- To improve the Site and our products.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us operate the store, including Stripe (payments), our email provider (Resend), our hosting and database providers (Vercel and Supabase), and shipping carriers — each only to the extent needed to do their job.
Your choices
You can unsubscribe from marketing emails at any time using the link in any email. To access, correct, or delete the personal information we hold about you, email us at hello@alora10.com. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA.
Data retention & security
We keep your information only as long as needed to fulfill the purposes described here and to meet legal and accounting obligations. We use reputable providers and reasonable safeguards to protect your data, though no method of transmission over the internet is completely secure.
Children's privacy
The Site is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. Changes take effect when posted here, with an updated "Last updated" date.
Contact
Questions about your privacy? Email hello@alora10.com.